Privacy Policy

This privacy policy describes how OP Fastigheter i Örebro AB org 559080-8449, processes your personal data within the framework of our business. Personal data means any information that can be directly or indirectly linked to a living natural person. Please read this Privacy Policy carefully to understand how and for what purposes we process your personal data.

Purpose of the processing of Personal Data:

We process personal data when you apply for housing, become a tenant and also for some time after your contract has ended. The purpose is to administer your application, conclude contracts, maintain our obligations in the tenancy and provide a good service. This may include putting a nameplate on the door, sending out rental notices or receiving complaints.

Personal data that may be processed:

• Name
• Personal number
• Address (including previous or temporary address, c/o if applicable)
• Contract number and apartment number
• Telephone number and any email address
• Existence of security, if any guarantor
• Existence of a trustee, guardian and, where applicable, their contact details
• Data on payments, direct debit
• Access logs in electronic key systems (where available)
• For student accommodation, the scope of studies will be added by the admission notice.

In order to safeguard legal claims arising from the agreement, the following may also be processed:

• Failure to pay
• Disturbances in housing
• Notice to the Social Welfare Board in relation to the above points
• Suspicion of criminal activity in the apartment
• Data needed to control unauthorized subletting and transfer of property

In special agreement with you as a tenant, we may also process:

• Contact details for relatives (ICE – In Case of Emergency)
• Language preference not involving ethnicity
• Data such as housing adaptations in the apartment or health conditions
• Indication of the interpreter and the language Storage of personal data
  We keep your data for as long as it is necessary to fulfill the purposes for which it was originally collected. We have ongoing procedures to ensure that we do not store unnecessary data about you and we minimize the storage time as much as possible.

Access to personal data

We handle your personal data in a restrictive way. Processing, storage and deletion are carried out in a safe and secure manner that ensures that no unauthorized person has access to the data. As a rule, we do not disclose your personal data to third parties but sometimes it is necessary for the rental relationship. Your personal data may be used by our suppliers (so-called data processors). This can include insurance companies such as Commuter Security Group and partners who carry out repairs, maintenance and service in your property. They are subject to the same restrictions as we are, by contract. Data may be disclosed to authorities in cases where this is required by law or by decision of the authorities. If the property is sold, the information may be provided to the buyer of the property.

We never disclose personal data for external marketing purposes. Contact us if you have/receive protected personal data.

Your rights

You have the right to receive information about the personal data we process about you, a register extract. You also have the right to have your data deleted at the end of the contract or to have it transferred to another controller. Complaints about the processing of your personal data can be submitted to us and to the Data Protection Authority.

Contact details

If you have any questions, comments or complaints about our processing of your personal data or our compliance with this policy and applicable data protection law, please feel free to contact us:

OP Fastigheter i Örebro AB,
Jordgatan 12, 702 23 ÖREBRO
info@opfastigheter.se